Patient Information
Preparing for Your Consultation
The information below explains how consultations at Joko Clinics are organised, what to bring and what to expect before, during and after your visit.
How Care Works
From Booking to Follow-Up
1. Booking
Appointments are arranged by telephone or email. Our patient services team will help identify the appropriate specialist service and advise on any preparation, such as fasting before blood tests.
2. First consultation
The consultation includes a detailed medical history, clinical examination and review of previous investigations. Where required, further laboratory or cardiovascular investigations are arranged.
3. Diagnosis and plan
Your specialist discusses the findings, the diagnosis where it can be established, and a management plan. Treatment options and their expected monitoring requirements are explained.
4. Follow-up
Conditions requiring long-term management are followed within a structured review schedule, with treatment adjusted according to your clinical response.
Before You Come
What to Bring
- A valid form of identification
- Any referral letter from your physician
- A list of current medications and doses
- Previous laboratory results and imaging reports
- Home blood glucose or blood pressure records, if you keep them
- Your insurance details, where applicable
Fees, Results & Changes
Practical Information
Fees and payment
Consultation and investigation fees depend on the service required. Current fees are confirmed when your appointment is booked, before any assessment takes place. Where you hold health insurance, our team can advise on the documentation required.
Results
Laboratory and cardiovascular investigation results are reviewed by your specialist and explained to you. Results are released only to the patient or to a clinician involved in their care, in line with medical confidentiality requirements.
Changes and cancellations
If you are unable to attend, please contact us as early as possible so the appointment can be offered to another patient and yours rearranged.
Opening hours
- Monday – Friday
- 08:00 – 18:00
- Saturday
- 08:00 – 14:00
- Sunday & public holidays
- Closed
Joko Clinics does not provide emergency care. If you have severe chest pain, difficulty breathing, sudden weakness or another medical emergency, seek urgent care at the nearest emergency department.
Related pages
Questions before your visit? Call +237 6 00 00 00 00 or email contact@jokoclinics.com.